Claims and Deductibles

Each Twisted Road Protection Plan has a deductible, or "maximum out-of-pocket cost," which varies from $1,000 to $2,500. The rider is responsible for paying for damages beneath this threshold. For example, a rider purchased the premium package, and dropped the motorcycle. The damage was assessed at $4,500. The rider would be responsible for paying the first $1,000 and the additional $3,500 would be covered by Twisted Road Protection Plan.

It is important to file all damage and liability claims within 24 hours of the end of the rental period. If there are any claims for supplemental damage, these must be submitted within 30 days of the original claim.