Declining Twisted Road Protection Plan

We are often asked if there is a way to decline Twisted Road's insurance and Protection Plan, and although some motorcycle insurance plans will cover a rental, we have found that many riders aren't covered. Riders have used our site to rent a motorcycle, only to find out that:

• A credit card insurance won't cover damages
• A auto insurance policy won't cover damages
• A personal motorcycle insurance policy may or may not cover damages

In these cases, riders have had to pay thousands of dollars in repair costs that could have been avoided for a small daily fee. We are here for our riders, so to protect them financially, we require every rider to purchase our Protection Plan at checkout.

However, if you can prove that you have an active motorcycle policy that covers you on a rental, we can provide some relief here. Please email the policy document and insurance cards to info@twistedroad.com. We need to review both documents to verify that you're covered on a rental. If you're covered on a rented motorcycle, you still must pay for damage protection at checkout, and we can provide a refund on the damage protection plan once the ride is completed without damage to the bike. There are two refund options:

1. Take the entire insurance and protection plan payments as a credit towards a future ride, or
2. Receive a 90% refund of the insurance and protection plan costs back to the credit card; we take a 10% administrative fee to cover our credit card fees associated with the refund