Messaging and Notifications

TRIP NOTIFICATIONS

When a rider submits a request to book or to modify a trip, Twisted Road sends the owner a message and notifies the rider of the owner's response. These notifications happen through text and through email. In addition, both rider and owner also receive a notification in their Dashboard. Riders can read more about booking a motorcycle and making changes to a trip.

Twisted Road may also notify riders and owners about other account and trip activity, such as:

• Upcoming trip start and end times
• Trip cancellations
• Reminders to extend a trip
• Reminders to refuel and clean the motorcycle before returning it

GETTING IN TOUCH WITH AN OWNER BEFORE BOOKING A TRIP

If you need to get in touch with an owner before booking, just communicate through the site. You can easily send a message to any owner or rider before renting a bike.