A Complete Guide for Twisted Road Owners
MOTORCYCLE ELIGIBILITY REQUIREMENTS
- All motorcycles must be registered and insured in the United States. We accept bikes from all states except New York
- Motorcycles must be street legal and have two wheels. We don't accept scooters, dirt bikes, or three-wheeled vehicles (except for motorcycles with sidecars)
- Please review detailed eligibility requirements before listing your motorcycle
LISTING YOUR MOTORCYCLE FOR RENT
- Take great pictures and write a perfect description that provides an overview of your motorcycle.
- Set your own price per day. Be sure to be competitive with other motorcycle rental options.
- Modify dates where your bike is unavailable
- Enter the days of the week when your motorcycle is available, and hours of availability for each day
- Offer gear if you have it.
MANAGE TRIP BOOKINGS
- Respond promptly to accept or decline all rental requests. Do the same for request to extend or shorten a trip. In most cases, you’ll have 24 hours to respond. You may have less time depending on how far in advance a guest submits their request.
- Meet your guest in person and check out the motorcycle. Use our platform to verify the rider's driver's license and take photos of your bike's pre-ride condition. We offer suggestions on how to verify a license and guidelines for what photos to take. You may not be covered for a reimbursement request or damage claim if you haven’t taken pre- and post-trip photos.
- Avoid canceling trips unless it’s absolutely necessary. If you must cancel, do it as soon as possible and notify your rider immediately after. We charge a fine to hosts who cancel with short notice.
MAINTAIN YOUR MOTORCYCLE
- Motorcycles must meet our maintenance requirements to be listed and stay listed on our platform. We may temporarily restrict your listing and ask for a mechanic’s report if we learn of a quality, safety, or maintenance issue.
- All motorcycles must be registered and follow all applicable national and local laws. You must be honest about a bike's condition, features, and protection plans. We might fine you or remove earnings if you don’t meet these conditions. We consider this vehicle misrepresentation.
- In order to promote that your bike is being well-maintained on the website, you can complete our 20-point Inspection checklist.
FOLLOW THROUGH AFTER THE TRIP
- We pay all owners approximately two business days after the motorcycle is returned and the trip is closed. Payments are made directly into your bank account, and you can enter you bank account information directly in your profile
- Check your motorcycle for damage and take pictures to document the bike's condition post-trip. If you discover damage, you have up to 24 hours after the trip ends to report it to Twisted Road.
- Make sure you review your rider. Reviews help keep our community safe and honest.
If you’re unsure what to do or need help, contact us. We’re happy to answer your questions.